FY Digital Services LLC

Applies to platforms operated by FY Digital Services LLC.
Effective date: 25 January 2026

This Privacy Policy explains how FY Digital Services LLC collects, uses, stores, and protects personal information in connection with platforms we operate. It applies to users, service providers, and visitors.

• Account information: name, email address, username, and related profile details.
• Subscription and billing information: limited transaction references and status (payment details are processed by third-party processors).
• Provider verification data: identity documents, age verification, and eligibility information where required.
• Communications: messages, inquiries, and support requests sent through the platform.
• Technical data: IP address, device identifiers, browser type, log data, and usage analytics.
• Analytics, cookies, and security services: We use analytics, performance, and security services to operate and improve our platforms, including tools such as Google Analytics, Google Search Console, and Cloudflare. These services may collect technical and usage information such as IP addresses, device identifiers, browser type, pages viewed, and interaction data. Cookies and similar technologies may be used to enable core platform functionality and analytics. Users can control or disable cookies through their browser settings; however, doing so may affect certain features of the platforms.

• To operate, maintain, and improve our platforms.
• To provide subscription-based access and platform functionality.
• To verify eligibility, enforce platform rules, and manage risk.
• To communicate with users and providers regarding accounts, billing, or support.
• To comply with legal, regulatory, and payment-processor obligations.
• To support fraud prevention, abuse prevention, platform integrity review, content moderation, billing-dispute response, and enforcement of platform access controls.

FY Digital Services LLC does not process payments for in-person services. Subscription payments are handled by third-party payment processors. We do not store full payment card numbers or sensitive payment credentials.

We do not sell personal information. We may share information only as necessary:

• With payment processors and service providers that support platform operations.
• With verification or compliance partners where required.
• To comply with legal obligations, court orders, or lawful requests by authorities.
• To protect the rights, safety, and integrity of FY Digital Services LLC, users, and providers.

We implement reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, or loss.

No system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and personal information by contacting support@fydigitalservices.com from the email address associated with your account. We may require identity verification before processing deletion requests.

• Users: We will delete or de-identify personal information where reasonably possible, subject to applicable law and legitimate business needs.
• Service providers: Where provider identity verification has been completed, we may retain certain verification records for a limited period to comply with legal obligations, manage platform safety, prevent fraud, and resolve disputes.
• Backups and logs: Residual copies may remain in backups or security logs for a limited time, but will not be used for new purposes.

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to object to certain processing activities.

Requests may be submitted using the contact details below. We may require verification before responding.

Our platforms may be accessed globally. Personal information may be transferred to and processed in jurisdictions different from your own, subject to appropriate safeguards.

We may update this Privacy Policy from time to time. The “Effective date” indicates when the Policy was last revised. Continued use of the platforms constitutes acceptance of the updated Policy.